EXHAUSTIVE ACCOUNT RESEARCH

Terminix Calls Deep Dive

Complete analysis of Google Ads account 670-143-6454 (Terminix Calls) — every campaign, keyword, search term, ad copy, geo target, device split, hourly pattern, conversion action, negative keyword, budget, and landing page URL.

00 Account Access Status

Terminix Calls
670-143-6454
FULL ACCESS — All data pulled
Rapid Response (Empty)
740-288-5454
ACCESSIBLE — Fresh/empty account
Aptive 879
879-893-6793
PERMISSION DENIED — Not in our MCC
Rapid Response MCC
977-262-2794
PERMISSION DENIED — Not in our MCC
Account Info: "Terminix Calls" — USD, timezone America/Phoenix. This is the account with the historically proven performance data. The Aptive account (879) still needs to be added to our MCC by Kevin.

01 Executive Summary

The Terminix Calls account tells the REAL story. This is where $8.6K was spent generating 191 phone call conversions across 17 campaigns — but with massive concentration risk.

Total Spend
$8,625
All-time across all campaigns
Total Clicks
2,939
8.5% avg CTR
Total Conversions
191
Phone calls (primary goal)
Avg CPA
$45.16
Cost per phone call
Active Campaigns
1
16 paused — only 1 running
Device Split
100%
Mobile ONLY — 0 desktop/tablet
Concentration Risk: 60.6% of ALL spend ($5,228) and 57.9% of ALL conversions (110.5) come from ONE campaign: "Pest Control - Zip 1 - Terminix AUG 2024". If that campaign breaks, the entire operation goes to zero.
100% Mobile: Every single click, impression, and conversion came from mobile devices. This is a phone-call-driven business — users see the ad on their phone and tap to call. Desktop and tablet traffic is literally zero. Our landing pages MUST be mobile-first perfection.

02 All 17 Campaigns — Full Breakdown

Only 1 campaign is currently ENABLED. 16 are paused. The data reveals clear winners and losers.

CampaignStatusStrategyBudget/DaySpendClicksImprCTRConvCPA
Pest Control - Zip 1 - Terminix AUG 2024ENABLEDTarget Spend$200$5,2281,70020,0438.5%110.5$47.31
Zip 1 - Terminix - Product Aware - Branded - RSAPAUSEDMax Conv$75$1,86169010,8766.3%63$29.54
Zip 2 - Terminix - Product Aware - Branded - RSAPAUSEDMax Conv$75$7292842,03613.9%12.5$58.30
Zip 1 - Non Branded - Problem Aware - AnimalsPAUSEDMax Conv$75$277971,0659.1%5$55.47
HemonX - C2C - Problem Aware - RodentsPAUSEDTarget Spend$75$203253896.4%0N/A
Zip 2 - Terminix AUG 2024PAUSEDTarget Spend$75$200643,6701.7%0N/A
Zip 1 - Ehrlich - Branded - RSA - Phase 2PAUSEDMax Conv$75$162385736.6%1$161.73
HemonX - RSA - Problem Aware - TermitesPAUSEDTarget Spend$75$1418244618.4%0N/A
HemonX - C2C - Termites - TerminixPAUSEDTarget Spend$75$166174264.0%0N/A
HemonX - RSA - Problem Aware - RodentsPAUSEDTarget Spend$75$100112803.9%0N/A
AdMediary-Pest-Broad - Zip 1-16kPAUSEDMax Conv$75$645240512.8%0N/A
Ad-Mediary-Termites-New (Zip 1-16k)PAUSEDMax Conv$75$3762524%0N/A
Ad-mediary-TermitesPAUSEDMax Conv$75$2151729.4%0N/A
25/03 - C2C - Broad (Terminix)PAUSEDMax Conv$75$0000N/A
Pest Control - Zip 2 - EhrlichPAUSEDMax Conv$75$0000N/A
Zip 1 - Non Branded - Problem Aware - CockroachesPAUSEDMax Conv$75$0000N/A
Zip 1 - Aptive - Branded - RSAPAUSEDMax Conv$75$0000N/A
TOTAL$8,6252,93939,1867.5%191$45.16
Key Takeaway: Only 3 campaigns ever generated conversions. The branded conquesting strategy (Terminix/Orkin/Aptive keywords) drove ALL the results. Generic pest control, rodent, and termite campaigns all produced $0 conversions across $700+ spend. Branded conquesting is the proven money-maker.

03 Ad Group Performance

Inside the winning campaign, the ad group structure reveals exactly where conversions come from.

Ad GroupCampaignSpendClicksCTRConvCPA
Ad group 1 (Branded Conquesting)Zip 1 Terminix AUG$3,5571,37012.1%101.5$35.04
Broad CampaignZip 1 Terminix AUG$1,3502553.5%7$192.85
terminix & renokilZip 1 Branded RSA$9932803.7%50$19.86
CockRoachesZip 1 Terminix AUG$322754.9%2$160.87
AnimalNon Branded Animals$261939.9%4$65.31
aptive pest controlZip 2 Branded RSA$25010016.7%5.5$45.53
terminix & renokilZip 2 Branded RSA$224869.1%5$44.80
How to get rid of ratsRodents C2C$183246.8%0N/A
$19.86 CPA: The "terminix & renokil" branded ad group achieved the BEST CPA in the entire account — $19.86 per phone call. This confirms that branded competitor conquesting with brand-name keywords is the #1 strategy. The Broad Campaign ad group had a horrifying $192.85 CPA — 10x worse.

04 Top Converting Search Terms

The actual searches people typed that led to phone calls. This is gold for building our new campaigns.

Search TermCampaignSpendClicksConvCPA
terminixZip 1 Branded RSA$55414025$22.16
orkin pest controlZip 1 Terminix AUG$36213414$25.84
aptive pest controlZip 1 Terminix AUG$3019512$25.05
orkinZip 1 Terminix AUG$33915412$28.26
terminix (Zip 1 AUG)Zip 1 Terminix AUG$135445$26.92
terminix pest control (Zip 2)Zip 2 Branded RSA$106335$21.22
aptive environmentalZip 1 Terminix AUG$251903$83.72
moxie pest controlZip 1 Terminix AUG$115584$28.69
ehrlich pest controlZip 1 Branded RSA$94344$23.46
aptive pest controlZip 2 Branded RSA$74323$24.66
The Pattern: Every single top-converting search term is a COMPETITOR BRAND NAME. "terminix", "orkin", "aptive", "moxie", "ehrlich". People searching for competitors and getting intercepted = $20-28 CPA. This is the entire playbook.

Wasted Search Terms ($50+ Spend, 0 Conversions)

Search TermCampaignSpendClicks
orkin pest control (Broad Campaign)Zip 1 Terminix AUG$7812
aptive pest control (Zip 1 Branded)Zip 1 Branded RSA$6141
ehrlich pest control (Ehrlich Phase 2)Zip 1 Ehrlich RSA$5317
Cannibalization Issue: Same search terms appearing in DIFFERENT campaigns — "orkin pest control" converts at $25.84 in Zip 1 Terminix but wastes $78 in the Broad Campaign ad group of the same campaign. Campaign structure needs consolidation.

05 Keyword Intelligence

Active keywords, their match types, and performance. The Terminix account uses heavily branded competitor terms.

Top Performing Keywords (by spend)

KeywordMatchAd GroupSpendClicksConvCPA
pest control near meBROADBroad Campaign$6101112$305.17
orkin pest controlBROADAd group 1$54018817$31.77
terminixBROADterminix & renokil$52513311$47.72
orkinBROADAd group 1$49420119$26.00
aptive pest controlBROADAd group 1$4011438$50.17
aptive environmentalBROADAd group 1$3561173$118.74
moxie pest controlBROADAd group 1$28111010$28.13
"pest control near me" at $305 CPA: This generic keyword burned $610 for only 2 conversions. Meanwhile "orkin" at $26 CPA generated 19 conversions for less spend. Generic pest control terms are 10x more expensive than branded competitor terms. We need to AVOID generic and double down on branded.

All Active Keywords (Enabled Status)

orkin pest control orkin aptive pest control aptive environmental moxie pest control pest removal abc pest control hawx pest control ecoshield pest control fox pest control ants in house terminix renokil pest control aptive pest control (Zip 2) terminix pest control (Zip 2)

06 Conversion Tracking Setup

What counts as a conversion in this account — critical for understanding what we're optimizing toward.

Calls to Landing Page Number

PRIMARY WEBSITE_CALL

Tracks when someone clicks a phone number on the landing page. This is the main conversion type — people see the ad, land on the page, and tap the phone number.

Calls from Ads

PRIMARY AD_CALL

Tracks direct calls from the ad itself (call extensions). Users tap the phone icon directly in the search results without visiting the landing page.

Website Traffic

PRIMARY WEBPAGE

Page view conversion — tracking website visits. This inflates conversion counts. Should NOT be primary for a pay-per-call model.

Issue: "Website traffic" (page views) is set as a PRIMARY conversion goal. This means Google is counting page visits as conversions alongside phone calls, which inflates numbers and confuses the bidding algorithm. When we rebuild, we should ONLY have phone call conversions as primary.

07 Negative Keywords

Existing negative keywords on the main campaign (Zip 1 Terminix AUG). This is how they're preventing wasted spend.

Zip 1 Terminix AUG — Campaign Negatives

terminix pest control [EXACT] terminex [EXACT] snake [PHRASE] glyphosate [PHRASE] bed bug spray [PHRASE] 1800 terminix [EXACT] terminix exterminator [EXACT] terminix phone number [EXACT] terminix customer service [EXACT] terminex pest control [EXACT] terminix near me [EXACT]
Smart Negative Strategy: They're blocking "terminix pest control" [EXACT] on the main campaign because that search term is handled by a separate branded campaign (Zip 1 Branded RSA). They're also blocking customer service queries (people looking for Terminix support, not pest control services). Snake and bed bug spray are blocked because they're not in the service scope.

Missing Negatives We Should Add

jobs careers hiring salary login reviews complaints cancel DIY home remedy how to kill spray bait trap stock lawsuit commercial

08 Landing Page URLs

All final URLs used across ads in this account. Multiple domains and paths in use.

Domains & Pages Found

PRIMARY homesavingsgurus.com/pestcontrol/ — Main landing page (described as "subpar" in docs)

PRIMARY homesavingsgurus.com/pest_gmb/ — GMB variant of the landing page

NEW pestawayexperts.com/cockroaches — Cockroach-specific page (new domain)

NEW pestawayexperts.com/bedbugs — Bedbug-specific page (new domain)

NEW pestawayexperts.com/ants — Ant-specific page (new domain)

MISC homesavingsgurus.com/pest-control-c2c/ — C2C variant

MISC homesavingsgurus.com/pest-control-animals/ — Animals variant

MISC homesavingsgurus.com/terminix-pest-control/ — Terminix-branded variant

MISC homesavingsgurus.com/pest-control-termites-c2c/ — Termites variant

URL Transition In Progress: They were moving from the old homesavingsgurus.com pages to new pest-specific pages on pestawayexperts.com (cockroaches, bedbugs, ants). Our new landing pages at 247-pest-control.melleka.app and pest-away-experts.melleka.app will replace ALL of these once we're ready to launch.

09 Ad Copy Analysis

Exact headlines and descriptions used across the winning ads. Performance labels show what Google considers effective.

Top Performing Ad (101.5 conversions) — Ad Group 1

RSA with 12 headlines and 4 descriptions

Headlines (Performance Labels)

GOOD {KeyWord:Phone Number}

GOOD Pest Control Services

GOOD {LOCATION(State)} Pest Control

GOOD 24/7 Pest Control Support

LEARNING Expert pest control

LEARNING Safe pest removal

LEARNING Cheap Pest Control Near You

LEARNING Bug-free home guaranteed

LEARNING Call Now For A Free Inspection

LEARNING Terminix Pest Control Solution

LEARNING Expert Pest Control

PENDING Stop Pests Before They Spread

Descriptions

GOOD Affordable Pest Control in your area. Call now to Speak to a Specialist for Same Day Appointments!

GOOD Expert Pest Removal. Treatments. Swift Response. Budget Friendly. Contact Us for a Free Home Evaluation.

LEARNING Get instant relief from pests with our expert team. Same-day service available. Call now for a free estimate

LEARNING Protect your home with trusted pest control experts. Safe, fast, and effective solutions for every pest.

Best Performing Headlines: The {KeyWord:Phone Number} dynamic insertion, "Pest Control Services", location-based "{State} Pest Control", and "24/7 Pest Control Support" all earned GOOD labels. The pattern: specificity + urgency + location = clicks.

10 Geographic Performance

Where the phone calls are coming from. Geo targets are zip-code-level (16,000+ zip codes in "Zip 1" group).

State (Geo ID)SpendClicksConvCPA
State 21168$56719826$21.82
State 21147$64122515$42.71
State 21155$42613811$38.75
State 21164$4761708.5$56.03
State 21171$4011339$44.56
State 21167$372792$185.81
State 21137$318941$318.07
Massive Geo Variance: State 21168 is the WINNER at $21.82 CPA (26 conversions). States 21167 and 21137 are BURNING money at $185+ and $318+ CPA with only 1-2 conversions. When we rebuild, we need to either exclude the worst-performing states/zips or bid them down heavily.
Note: Geo target constants are numeric IDs representing specific states. The campaign targets 16,000+ zip codes across Zip Group 1 (national scope). Kaliper data from Kevin will tell us exactly which zip codes/states generate the highest-value calls.

11 Monthly Spend Trends

How spending has fluctuated over time. This reveals seasonality and budget patterns.

August 2024 (Peak Month)

Spend: $3,247

Clicks: 1,216

Conversions: 107

CPA: $30.35

November 2024 (Off-Season)

Spend: $841

Clicks: 326

Conversions: 0

CPA: N/A

Extreme Seasonality: August 2024 had the best CPA ($30.35) with 107 conversions. By November, $841 was spent with ZERO conversions. Pest control demand is HEAVILY seasonal — summer is prime time. We're entering the best time of year RIGHT NOW (spring → summer). This is the perfect launch window.

12 Hourly Performance Patterns

When calls happen throughout the day (timezone: America/Phoenix = MST, no daylight saving).

Conversion Distribution by Hour

12a
0
3a
1
5a
2
6a
8
7a
18
8a
22
9a
14
10a
10
11a
9
12p
5
1p
6
2p
3
3p
2
Peak Hours: 7-9 AM MST. 54 of 100+ conversions (over 50%) happen between 6 AM and 10 AM. People wake up, see pests, panic, and call. The afternoon drops off significantly. Ad scheduling should front-load budget into the 6 AM - 12 PM window to maximize conversion volume.

13 Strategic Recommendations

What we should do with all this intelligence when building campaigns in the new account (740-288-5454).

1. Branded Conquesting First

The data is crystal clear: branded competitor terms (Terminix, Orkin, Aptive, Moxie, Ehrlich, Hawx, Ecoshield, Fox) produce $20-30 CPA. Generic terms produce $150-300+ CPA. Build the new account with competitor conquesting as Campaign 1.

2. Focus Cockroaches/Bedbugs/Ants ONLY

Rodent campaigns: $303 spent, 0 conversions. Termite campaigns: $365 spent, 0 conversions. Animal campaigns: $277 spent, 5 conversions at $55 CPA. Stick to cockroaches, bedbugs, and ants — the proven pest types.

3. Fix Conversion Tracking

Remove "Website traffic" as a primary conversion goal. Only phone calls should be primary. This will let Google's algorithm actually optimize for what matters — calls, not page views.

4. Ad Schedule: Front-Load Mornings

50%+ of conversions happen 6-10 AM MST. Set ad scheduling to increase bids 20-30% during 6 AM - 12 PM and decrease bids 30-50% during 3 PM - midnight.

5. Aggressive Negative Keywords

Add jobs, careers, hiring, salary, login, reviews, complaints, cancel, DIY, home remedy, spray, bait, trap, stock, lawsuit, commercial as negatives from day 1. Also negative any pest types we don't service (termites, rodents, snakes, wildlife).

6. Geo Optimization

Some states produce $21 CPA, others produce $318 CPA. Use Kaliper data to identify best-performing zip codes and either exclude or bid-adjust the losers. Start tight, expand later.

14 Bottom Line

This account is a goldmine of intelligence.

The Terminix Calls account proves the model works. Branded competitor conquesting at $20-30 CPA for phone calls is excellent for pay-per-call. The key failures were: generic keywords ($300+ CPA), rodent/termite campaigns (0 conversions), and the Broad Campaign ad group ($192 CPA). Everything else is actionable signal.

What we still need:

  • Aptive 879 account access (still permission denied)
  • Kaliper 30-day performance data from Kevin
  • Real tracking phone numbers for our landing pages
  • Service area confirmation (which zip codes to target)
  • Monthly budget allocation
  • Target cost-per-call

Pest Control — Terminix Calls Account Deep Dive

Prepared by Melleka Marketing AI Strategist